• Gurgaon,India
  • 0124 6543213
  • +91 9991234189
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OUR POLICIES

Safety Policy


Pocket Driver operates its business with responsibility to customers


Privacy Policy


pocketdriver.in is committed to protecting your privacy. It is important to us that our customers retain their privacy while taking advantage of the services that we have to offer. We employ the highest levels of security to keep your personal information strictly confidential.

We will not disclose or sell any of your personal information, including your name, address, age, sex or medical history to any third party without your permission.

If you have any additional questions or concerns regarding our privacy policies, please email us at privacy@ pocketdriver.in and we'll respond within 2 business days.


Mode of Payment


pocketdriver.in offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that pocketdriver.in have trusted payment gateway partners (CC Avenue) would use a Secure Sockets Layer ( SSL ) secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Online Gift voucher and all major credit cards.

How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.

How to use your Credit cards?
We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

How to use your Debit cards?

We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

Is it safe to use my credit/debit card on Site?
Your online transaction on pocketdriver.in is secure with the highest levels of transaction security currently available on the Internet. All credit card and debit card payments on pocketdriver.in are processed through secure and trusted payment gateways managed by our online partner (CC Avenue). CC Avenue now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does pocketdriver.in take to prevent card fraud ?
pocketdriver.in realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.


Refund Cancellation


We want to ensure you have a hassle-free Purchasing experience, where you can confidently make purchases. Since most of the services offered under the pocketdriver.in are medical services in nature, there is no return of the services purchased through our website, but certain refund and cancellation policies apply which may differ or vary from promotion to promotion and also service to service, please read all refund and cancellation related policies to the product, service, or promotion before purchasing,


Payment Policy


  • All services offered by Pocket Driver are offered on a fixed/flat fee basis and are not subject to any deductions or negotiations.
  • For all services, payments shall be made in advance. The payments may be made through cheque, credit card, debit card or e-banking.
  • The said information shall not be utilized and shared by Pocket Driver with any of the third parties unless required by law, regulations or court order.

Please note the following for Refund & Cancellation:

  • You cannot return the same Package more than one time. This is to prevent excessive returns. Customers can order as many different Packages as they wish, but we only allow one return order for any particular product per customer.
  • The Pocket Driver shall not be responsible in case communication is not received by the customer due to incomplete address given by the individual.
  • Any Package booked during a promotional event will be not considered for cancellation.
  • Customers requesting serial or repeated refunds may be blocked from making further purchases.
  • For claiming refund, the Customer should necessarily have the valid invoice of the investigations & ID documents of the customer who is seeking refund so as to be able to get the refund.

if you have any questions related to refund or cancellation, please contact our customer care desk at +91-9991234189 before purchase."


Disclaimer


This web site is provided for information only. The information found is not a substitute for professional medical care by a qualified doctor or other health care professional. Being a service website it consists of some information regarding diseases, diagnoses, symptoms and medicines. However, such information should not be used as a substitute for professional medical advice or treatment.

The Pocket Drivers website does not represent or endorse the accuracy, completeness or reliability of any advice, opinion, statement or other information displayed, uploaded or distributed through the website. You acknowledge that any reliance upon any such opinion, advice, statement or information shall be at your sole risk.

Pocket Drivers makes no warranty or representation whatsoever regarding the website or any content, advertising services or products provided through or in connection with the website.

Users are advised to verify/check any information and to obtain any appropriate professional advice before acting on the information provided in the website.